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We Want to Hear from You: Former Customer Survey
Your input is important to us. We thank you for your support! đź’›
When you originally cancelled your account from ChatPDF, what was the determining factor?
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When you originally cancelled your account from ChatPDF, what was the determining factor?
I no longer needed it
It was too expensive
Quality was less than expected
I found an alternative
I need more features
I am worried about data privacy
I had technical issues
Ease of use was less than expected
Other
How often do you need to review and research PDF documents today?
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How often do you need to review and research PDF documents today?
Multiple times per day
Multiple times per week
Once a week
Multiple times per month
Once per Month
Less than once a month
Have you found an alternative tool or solution for managing PDF documents since canceling your subscription with ChatPDF?
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Have you found an alternative tool or solution for managing PDF documents since canceling your subscription with ChatPDF?
Yes
No
How satisfied are you with the alternative tool or solution you are currently using for managing PDF documents?
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How satisfied are you with the alternative tool or solution you are currently using for managing PDF documents?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
I do not use another tool
If applicable, what new tool are you using, and what features or capabilities do you find most valuable in the alternative tool or solution you are using?
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How would you rate the overall effectiveness of the alternative tool or solution compared to ChatPDF's service?
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How would you rate the overall effectiveness of the alternative tool or solution compared to ChatPDF's service?
Better
About the Same
Worse
Not Applicable
What improvements or additional features would have encouraged you to continue using our service instead of switching to an alternative?
Is there anything else you would like to share about your experience with managing PDF documents since canceling your subscription with ChatPDF?
Submit